Expressing satisfaction and dissatisfaction (UNGKAPAN KEPUASAN DAN KETIDAKPUASAN)

Satisfaction is a pleasant feeling which you get when you receive something you wanted, or when you have done receive something you wanted, or when you have done something you wanted to do.something you wanted to do.

        Dissatisfaction is unpleasant felling in your complaintwhen you get something that is not wanted to do.when you get something that is not wanted to do

   * Asking about satisfaction / dissatisfaction :

1.    How do you like your room ?

2.    Is everything O.K ?

3.    Is everything satisfactory ?

4.   Are you satisfied ?

5.    Did you find our service satisfactory ?

6.   Do you want  to complain about something ?

7.    Was something not  to your satisfaction ?

8.   Are you dissatisfied with something ?

     

  * Expressing saticfiction :

1.    I really like……

2.    I’m compeletely satisfied with everything you’ve done for me

3.    It was satisfactory.

4.   Everything is fine, thank you.

5.    Everything was just perfect

6.   I’m happy enough with…

7.    It was okay. Not too bad.

8.   Good enough

9.   I feel satisfied… / contented with it…

1. It makes me satisfied

1.  It gives me satisfaction

 * Expressing dissatisfaction :

1.    I am little dissatisfied  with the service here

2.    I am a bit disappointed with

3.    The food was lousy.

4.   I don’t like the color

5.    I have a complaint

6.   I want to make a complaint.

7.  I am dissatisfied with it.

8.  It is dissatisfactory.

9.   It makes me dissatisfied.

1I’m very dissatisfied with…

  *  Responding to dissatisfaction :

1.    I see

2.    I’m sorry to hear that

3.    I’ll look into it

4.   I’ll see what I can do about it

5.    I’ll try and take care of it

  *   Example

          Expressing saticfiction :

1.    I really like my new motorcycle.

2.    I’m happy enough with my new classmate.

3.    I feel satisfied with the results of your work.

4.   I am very pleased to be able to pass school exams with good grades.

5.    am very pleased to be able to pass school exams with good grades.

6.   I am very happy with the appearance in a football match yesterday .

7.    I am satisfied with the cleanliness of your class

8.   I am very satisfied with the results of last year's Olympics .

9.   I am very satisfied with the implementation of this year ospek

        Expressing dissatisfaction :

1.    I don’t like the color because too flashy.

2.    I am a bit disappointed with service in the restaurant.

3.   I am little dissatisfied  with replicates the results of your physical.

4.  I am very disappointed with this school performance.

5.   I am less satisfied with the cleanliness of your class.

6.   I am less satisfied with the waiters at this restaurant.

7.  I was disappointed with the service the bank here.

Dialogue examples :

Paul : Have you read today’s newspaper?

James : Not yet. Is it interesting?

Paul : Yes, the apology from the company. Take a look. The paper is over there.

James : Picking up the newspaper and starting to read it. Is that all?

Paul : Yes.

James : This is not enough. I’m not satisfied yet. The size of the ads should have been half of the page. Besides, the company only apologized but they didn’t mention what they would do.

Paul : Oh, come on. The point is not the matter of the size, but the company sincere to apologize.

James : Still it’s not satisfying.

Paul : I think they have already shown their good will. It’s more than enough.

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